I'm left wondering: Doesn't anyone take good notes during these meetings? I can type fast enough to produce a virtual transcript, and I'm sure most of the people reading this can too. Moreover, wouldn't the agency have had a written-out list of points to cover in the meeting? I have trouble believing they have so little to do that they can rely on memory to provide prompts for all the issues they'd need to cover, and that there would not be some file, paper or electronic, in which a note would go, to the effect of "We talked with X and Y on such-and-such a date and these issues were discussed; the agreed outcomes were a, b, c".

I mean, that's how I behave in those business situations. Because people forget.